What I do.

Three services that cover what most small business owners need. Pick the one that fits best, or scroll for the detail.

Inbox, Diary & Admin

The day-to-day stuff that quietly eats your time.

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Email Marketing

A newsletter that actually goes out, set up properly in MailerLite.

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Tech & Website Support

The technical bits. Email deliverability, DNS, sites, fixes.

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Service one

Inbox, Diary & Admin

Handled quietly in the background, so you can stop being the inbox-and-diary person and get back to running the business.

  • Inbox. Checked daily (or twice daily). Urgent flagged, non-urgent sorted, replies drafted or sent where I can.
  • Diary. Appointments booked, conflicts caught early, reminders set, the calendar kept honest.
  • Client communication. Replies and follow-ups handled on your behalf so you're not stuck in your inbox.
  • Documents and research. Documents written or formatted, research pulled together, proofreading, basic spreadsheets.
  • Invoices and suppliers. Invoices chased, suppliers dealt with, the chasing-up nobody enjoys.
  • Travel and bookings. Trains, hotels, restaurants, appointments. The life admin that somehow lands in business hours.
  • Light Canva work. Social posts, flyers, simple graphics. Not full brand design, enough to keep things moving.

Got a backlog already? A one-off Inbox Detox clears it down first, then the daily checks keep it from building back up.

See rates Read Marco's case study

Service two

Email Marketing

A newsletter that actually goes out. Set up the right way in MailerLite, with proper domain authentication so emails reach inboxes, not spam folders.

  • MailerLite setup. Account configured, domain authenticated (SPF, DKIM, DMARC) so emails land in inboxes.
  • List import and segmentation. Subscribers brought in cleanly, segmented if useful, tagged for future campaigns.
  • Branded template. A newsletter template that matches your brand, ready to drop content into each month.
  • Signup form. Form set up on your site so people can subscribe without you doing anything manually.
  • First newsletter. Built and sent with you, so you've got a working example to copy from afterwards.
  • Ongoing management. Optional. I can take over monthly newsletter sending if you don't want to do it yourself.
See rates

Service three

Tech & Website Support

The site you have, the email that should be working, the tools that need setting up right. Too fiddly to sort yourself, not big enough to hire an agency for.

  • Email deliverability. Emails landing in spam, SPF, DKIM and DMARC setup, sender reputation.
  • DNS and domains. MX records, A records, CNAMEs, subdomains.
  • WordPress. Errors, white screens, plugin conflicts, broken updates, security issues.
  • Site migrations. Moving between hosts without downtime, broken links or lost emails.
  • MailerLite and email tools. Setup, integration, deliverability.
  • Google Workspace. Setup, migrations from other providers, business email on your domain.
  • The smaller stuff. SSL certificates, contact forms not sending, speed issues, mobile layout problems.

If you don't have a site yet and you need a small business website built, that's something I can do too. Just ask, and I'll let you know what's involved.

See rates Read Nikki's case study

Not sure which one fits?

Tell me what's wrong and I'll tell you what makes sense, even if that's not me.

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